Angel Limo Terms | Bay Area Limousine Policies

Billing:

All rides are billed to the customer's credit card or corporate account numbers. Angel Limo accepts the following cards: American Express, Discover Card, MasterCard, and Visa.
15% Fuel, STC charges may be added to all jobs.
A 15% - 20% gratuity will be billed to all rides. Gratuity is calculated on the base fare, stop time, wait time, and any holiday surcharges that will be added and itemized on the customer's billing statement.
The following additional charges will be itemized on the customer's billing statement when applicable: two-way tolls, airport fees and cell phone usage.
Applicable taxes will be charged as required.
All published rates are subject to change without notice.
All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.

Sedan Rates:

Angel Limo has standardized point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports.
Sedan rates for travel between locations in which a point-to-point rate does not exist will be billed at Angel Limo's hourly rate. Customers are billed from the time the vehicle leaves the Angel Limo facility until the time it returns to the Angel Limo facility, with 2 hours minimum.
Fractions of an hour are rounded to the next fifteen minute interval.

Wait Time / Stop Time:

Twenty minutes of free waiting time given on all Domestic flights from the official posted arrival time. Forty minutes of free waiting time given on all International flights from the official posted arrival time. Additional waiting time will be calculated in increments 15 minutes at the vehicle's hourly rate. 20% gratuity, tolls and parking are additional.
For all other reservations, 5 minutes of free wait time is given. Any additional wait time will be charged in 15 minute increments based on the hourly rate for that particular vehicle.
Angel Limo does not monitor private flights, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 5 minutes.
Angel Limo does not monitor train schedules, therefore, wait time will be charged as incurred for any passenger arriving by train that is delayed by more than 5 minutes.
Passenger requested stops on route during a point-to-point reservation will be charged $20.00 per stop for maximum of 5 minutes, and changes will revert to Angel Limo's hourly rate after 5 minutes.
Passenger requested stops off route for point-to-point reservations, additional charges will revert to Angel Limo's hourly rate.

Refund Policy, Cancellation and No Show Fees:

Cancellation of sedans and SUVs with TWENTY-FOUR HOURS (24 HRS) NOTICE OR LESS from scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 15% - 20% gratuity.
Cancellation of stretch limousines with THREE DAYS (3 DAYS) NOTICE OR LESS from date of service will be charged the vehicle hourly minimum.
Cancellation of Hummer H2, stretch SUV limousines, limousine party buses, vans/mini buses and coach buses with THIRTY DAYS (30 DAYS) NOTICE OR LESS from date of service will be charged the full contract amount. In cases of no existing contract, the vehicles' hourly minimum will be charged.
Cancellation of coordinators with TWO DAYS (2 DAYS) NOTICE OR LESS will be charged at the full rate.
Cancellation of Prom and Wedding contracts with THIRTY DAYS (30 DAYS) NOTICE OR LESS from date of service will be charged the full contract amount. In cases of no existing contract, the vehicles' hourly minimum will be charged.
A 'no show' fee equal to the base fare price of the trip plus 20% gratuity plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
To avoid a 'no show' fee call 866-803-9898 if you cannot locate your vehicle.

Holidays:

A 25% U.S. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on:
New Year's Eve and Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Eve and Day
Christmas Eve and Day

Shipping & Handling:Angel Limo is a limousine service provider, and do not ship any products.Security Policy:Your payment and personal information is always safe, our limo any where software is asecured site and meets the industry standards and among the best software available today for secure commercial transactions, incripts all of your personal information including credit card numver, address si it may not be readby third parties over the internet.Privacy:We Respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit out sire. We Also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally indetifiable information to anyone.Other:

Angel Limo shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
Angel Limo assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.

ANGEL LIMO RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE ARE SUBJECT TO THE SOLE DESCRETION OF A1 CAR & LIMOUSINE INC.NO UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT IS ALLOWED WITHOUT WRITTEN CONSENT FROM ANGEL LIMO INC. ALL CONTENT AND IMAGES COPYRIGHT © 2008. ANGEL LIMO INC. ALL RIGHTS RESERVED.

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